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About the STAR System

The STAR System is a comprehensive software package that helps organize business processes and resulting business data. It combines the most useful office automation tools with state-of-the-art database technology to deliver a system that can dramatically improve the consistency and quality of the service an organization delivers to its customers.

Originally developed in 1998 as the STAR (Securities Tracking and Registration) System for the State of Alabama Securities Commission, this nationally recognized application has evolved over the years into the STAR (Store, Track, and Report) System as its functionality has extended into commercial markets.

Today’s STAR System incorporates the knowledge and experience gathered over the past 10 years as ACO Information Services has deployed software solutions in more than 25 state financial regulatory and public service commission agencies. A robust system capable of adapting to the most demanding environments, the STAR System supports dynamic, complex business rules that vary by business and agency.

If your organization needs greater productivity, solid accountability, consistency of process, consistency of service, and retention of records, the STAR System provides the rich platform to deliver a solution unique to your implementation.

Adaptability

Maintainability

Usability

Adaptability

The STAR System was designed to be easily adaptable to the specific environment in which it is installed as well as to complex and dynamic business rules and processes.

• Flexible design - Using an XML-based workflow engine and a graphical workflow design editor, the STAR System easily addresses dramatic changes to business processes without the need for additional product coding or revision. Workflows separate business processes and results from coded components while providing flexibility and process transparency. This separation makes it possible for a system administrator to revise existing processes or add new processes to respond to changing needs as legislation and agency rules are amended.

• Customized functionality - A common adaptation requirement in financial and regulatory environments is the addition of data elements that allow users to enter and track new types of information. In the STAR System customers can define and add custom data elements called “extended properties” to most objects. To leverage these extended properties, they can also use the XP (“eXtended Property”) Form functionality to define forms specific to their business environment.

• Robust security features - While providing the flexibility needed to adapt to user- specific environments and requirements, the STAR System also guards against unauthorized changes. System administrators can easily configure users, roles, and default security contexts to define and limit the privileges assigned to each user, thus guaranteeing the integrity of the application.

• Time-saving legacy support-Each filing, exam, and complaint can be configured for automatic identification numbering using STAR System key generation. This flexible feature can be set to assimilate legacy numbering schemes or to configure new schemes as needs arise.